Electric
The most reliable service at the lowest possible cost, backed by a city-owned substation and year-round tree trimming.
Benton's own utility since 1918
Electric, water and wastewater for Benton, Arkansas
We provide 15,000+ customers with efficiently managed electric, water and wastewater service at competitive rates, and we plan the system for the city's growth.
More things you can do
Power, water or sewer out?
Call to report emergencies any time, day or night. Crews are dispatched 24 hours a day.
501-776-5930Next Utility Commission meeting
Monday, November 2 at 6:00 p.m.
Meetings are open to the public.
Our services
Three utilities, one local office
Residential, commercial and industrial customers in Benton and parts of Saline County.
Water
Safe, clean drinking water from Lake Norrell, the Saline River and Chenault Reservoir, tested every 4 hours.
Wastewater
400+ miles of sewer main and a treatment plant whose water consistently exceeds ADEQ and EPA standards.
Need help paying your utility bill?
The Share Program helps elderly, disabled and struggling Benton families with their Benton Utilities bill. Applications are due by the 15th of the month.
News & notices
Latest from Benton Utilities
Make a Difference-Serve on the Benton Utilities Share Board
Looking for a meaningful way to give back to your community and help your neighbors during times of need? Consider serving on the Benton...
Make a Difference in Our Community - Serve on the Benton Utilities SHARE Board
Looking for a meaningful way to give back to your community and help your neighbors during times of need? Consider serving on the Benton...
8/13/26 - Carpenter St. Water Tower Improvement Project
The Water Tower at the intersection of Carpenter St. and N. Main is being drained today as part of an ongoing water purification dept...
Be ready
Keep pipes from freezing and stay safe in storms
- Let a trickle of hot and cold water drip when temperatures drop below freezing.
- Open cabinet doors under sinks so warm air reaches the pipes.
- Stay away from downed power lines and call 501-776-5930.
Our mission
Public power and water, run by and for Benton
Our mission is efficiently managed electric, water and wastewater service at competitive rates, with a plan that meets today's needs and the demands of Benton's growth.
- 15,000+customers served
- 1918electric system owned by the city
- 13 MGDwater treatment capacity
American Public Power Association Safety Award of ExcellenceAwarded in 2024 and 2025
SmartHub
Manage your account from your phone
The free SmartHub app and web portal let you view and pay your bill, see your usage, go paperless, and get email or text alerts about your account.
Pay anytime
Pay one account or several.
Track usage
Spot changes before the bill arrives.
Get alerts
Account notices by email or text.
Go paperless
Your bill online, no mail needed.
FAQ
Common questions
How do I pay my Benton Utilities bill?
Pay online through SmartHub with no login using Pay My Bill, sign in to your SmartHub account or the free SmartHub app, sign up for automatic bank draft, call 501-776-5930, or pay in person at 1501 Citizens Way, Monday - Friday, 7:00 a.m. - 4:00 p.m.
How do I report a power outage, water leak or sewer backup?
Call 501-776-5930. Emergencies such as a power or water outage, sewer backup, lift station alarm or water leak are dispatched 24 hours a day. You can see current power outages on the outage map.
How do I start electric and water service in Benton?
Bring a lease or rental agreement (or proof of ownership if you are buying), a valid photo ID for every adult, and your deposit to the Billing Service Department at 1501 Citizens Way. You can fill out the Residential Credit Application ahead of time.
How much is the deposit for new service?
With good credit history the deposit is $100 for electric and $50 for water (3/4 or 5/8 meter). With adverse credit history it is $200 for electric and $100 for water.
When does the Benton Public Utility Commission meet?
Regular meetings are held the first Monday of each month at 6:00 p.m. and are open to the public. If that Monday is a holiday, the meeting moves to Tuesday evening. Agendas are posted on the Public Documents page.
Is my water safe to drink if it looks discolored?
Yes. Discoloration is manganese, a natural mineral that scours off the inside of water mains when pressure or flow changes. Run your cold water taps for 5-6 minutes. If it does not clear, call 501-776-5930.