Billing Service Department
1501 Citizens Way
Benton, AR 72015
Contact us
Contact Benton Utilities
Call 501-776-5930, visit 1501 Citizens Way, or send us a message below.
Office information
Office hours
Monday - Friday, 7:00 a.m. - 4:00 p.m.
Drive-thru and night drop box available.
Phone, 24 hours for emergencies
Billing and service questions during office hours. Outages and emergencies any time.
Send a message or report a problem
For questions, non-emergency reports and records requests. We reply during office hours. For outages and emergencies, call 501-776-5930.
Who do I call?
The right number for every problem
Emergencies, 24 hours a day
Power or water outage, downed line, sewer backup, water leak
501-776-5930Streetlight, night light or tree in the lines
Non-emergency reports go out the next working day
501-776-5930