Legal
Terms of use
Last updated October 2026.
By using this website you agree to these terms. If you do not agree, please do not use the site.
Emergencies
Do not use the contact form, email or social media to report an outage, downed line, gas smell or other emergency. Call 501-776-5930 for Benton Utilities emergencies, or 911 if anyone is in danger.
Information on this site
We work to keep this site accurate and current. Rates, fees, deposits and policies are set by ordinance and Benton Utilities policy, and the official documents control if anything on this site differs.
Other systems we link to
Bill payment and account management (SmartHub), the outage map, job applications and some online forms are run by outside providers. Their availability, accuracy and terms are their own.
Acceptable use
Do not misuse the site, including submitting false reports, attempting to gain access to areas you are not authorized to use, or interfering with how the site works.
Content
Text, photos and graphics on this site belong to Benton Utilities unless noted. Public documents may be downloaded and shared.
Questions
Contact us through the contact page or call 501-776-5930.